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How secure is my data?

"How secure is my data?" is a question often raised by SaaS clients.

They have all the right in the world to ask that because that's our top priority too.

Why?

*** Your Security is Our Security

Because we also use Web2Expense solutions for our own business. The last thing we want is to have unauthorized individuals gain access to our confidential business and personal information.

That's why we care for and store your (and our) data in one of the most secure data centers in the world. Period.

How secure?

*** Let's take a tour...

Hop in! Let's take a tour of our ultra-safe mission-critical data facility, shall we?

*** Nondescript building

Here it is… see that large building over there?

Our data storage facility is that huge nondescript concrete structure occupying a whole block in one of the most affluent and rapidly developing hi-tech neighborhoods in Northern Virginia. (Just one mile down the road, is AOL's World Headquarters campus.)

This super-secure 24-7 facility is only 5 minutes to our headquarters. It's close enough so we can drop by and do any kind of maintenance or spot-check, as many times a day as necessary.

*** Nondescript side door

The large concrete building, impossible to identify from the outside since it has no signs on it whatsoever, is entered through a small metal door on the side which has no labels or tags on it either and looks like it leads to nowhere, by design.

*** Number pads and bio-hand readers everywhere

The small vestibule monitored by a security camera has a steel door allowing access to the building. But to open that door you first need to go through a key pad and biometric handprint reader.

You punch in your security code and place your hand on the security pad. If your handprint and code matches the one stored in the database, the steel door opens and lets you in.

*** Bullet-Proof Security Station and CCTV cameras

What you are walking into is not the data center but the Security Station lobby.

You present your ID and credentials to the security officer sitting on the other side of the bulletproof glass window.

You can see how well every corner of the facility is protected by having a single look at the banks of CCTV (Closed Circuit TV) monitors surrounding the officers, displaying and recording in real-time all activity both outside and inside the building.

If and when you are cleared as an authorized visitor, you are given a time-coded visitor's pass which you have to carry on you at all times when you are in the facility. With that pass, you approach a second biometric hand reader.

Again you punch in your security code and place your hand for clearance. When you are cleared, another steel door opens and you enter… but NOT to the data center. Not yet.

*** Man-Trap

You now step into a "man-trap" used by all military-grade mission-critical facilities around the world like nuclear plants or military bases.

This is a steel room with two steel doors at both ends. You have to enter the correct security code and pass the bio-reader test both to get in and to get out. If you enter this transition area by chance, you cannot get out from the other end and you'll be trapped until security guards come and release you.

After you get out of the man-trap by entering the correct security code and pressing your hand into a bio-reader for a THIRD time, you are at long last allowed to access the DATA CENTER….

*** Maximum-Security Data Jail

All of a sudden... you are face to face with an amazing bee-hive of hundreds and thousands of data servers, routers, relays, and hi-tech equipment organized in rows and rows of locked cages, on many floors, with every corridor and section monitored by multiple CCTV cameras.

That's why we've referred earlier to this facility as a "maximum-security data jail" because that's not too far from the truth.

*** Inner Sanctum

In this air-conditioned and slightly darker inner sanctum, you find yourself walking through a sea of humming, whirring and blinking relays, routers, and data servers, connected to every corner of the world through the thick forest of trunk cables that run overhead in their own protected steel cradles.

*** Cell Block

When you arrive at the "cell block" that contains Web2Expense data servers you need to – yes, once again! – enter your security code and press your hand in a bio-reader to open up the locked section.

*** Individual Padlocked Cages

Within that "cell block," Web2Expense's latest-model data servers are kept safely inside their own individual steel cages. The cages are also protected by a hi-tech padlock which can only be opened by a few authorized senior officials of the company who are privy to the combination.

When you look around to the adjacent "cell blocks," you can see the local servers of such top Fortune 100 companies as Google and others. Your data is kept in very distinguished company indeed.

Thank you for reading this far and taking this exclusive tour of our ultra-safe data storage facility.

As you can see, we took the utmost measures to keep your data safe and away from prying eyes and hands, regardless of cost. Your data safety and confidentiality is our core business and we never forget that.


 
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